Full Refund & Return Policy

1. General Policy

At TastEzy, we facilitate the sale of traditional food items and pickles from various vendors. Due to the perishable nature of our products, we generally do not accept returns once a product has been delivered and the seal is broken, unless there is a valid quality or damage issue.

2. Eligibility for Refunds

You may be eligible for a full or partial refund under the following conditions:

• Damaged on Arrival: If the jar, bottle, or packaging is broken/leaking at the time of delivery.
• Wrong Product: If the item delivered does not match the order you placed.
• Expired Products: If the product received is past its "Best Before" or "Expiry" date.
• Missing Items: If a part of your multi-item order was not delivered.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Incorrect delivery address provided by the customer.
• Change of mind or "personal taste" preference after the seal is broken.

5. Timeline for Refunds

• Payment Source: Refunds are credited to the original payment method (UPI, Card, Net Banking).
• Duration: It typically takes 5 to 7 business days to reflect in your account.

6. Cancellations

• Before Shipment: Cancel via "My Orders" for a full refund if not yet dispatched.
• After Shipment: Orders cannot be cancelled or redirected once dispatched.